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Posts Tagged ‘dealer reputation management’

Automotive Microsites – A Major Influence on ZMOT

November 27th, 2011 Ananth Godavari No comments

Until recently dealers and dealer website vendors have thought Dealer Microsites are an important tool for Automotive SEO. Generally Automotive Microsites are created for a specific reason, for example to appear high in SERPs for a targeted keyword or to focus on a particular dealer topic.

And its true that Microsites if done correctly can provide these benefits. There is an additional benefit that these Automotive Microsites provide. They become a part of Automotive ZMOT influencers.

According to Google on average consumers would visit 18 different sources before they decide on what brand of car they want to buy and where. On top of it the most common search queries are related to Price, performance and styling.

If the microsites created for dealers answer these questions and are keyword targeted at the same time, chances of these sites appearing among the 18 different source is high. This means consumers are most likely to come across your assets online than your competition’s assets.

This is very important to capture the online audience.

If your online reputation far exceeds than your competition than the likely hood of a consumer shopping for their next car in your dealership is higher.

Automotive Microsite ZMOT Strategy

An Automotive Microsite done to be part of ZMOT influencers need to have content that addresses Price, Performance and Styling of the brands they carry. It needs to target the most competitive keyword in their market and GEO-Target.

A microsite also needs a strong linking strategy for the keywords it was created for.

Having relevant content, answering common questions, strong linking strategy and keyword rich content makes the microsite appear strong in search results and becomes a part of the 18 different sources that influence consumer to shop at your dealership.

Automotive IRM influences ZMOT

There are other ZMOT influencers, dealers online reputation being the most important factor that need to be constantly monitored and improved. Google Place reviews, AAN Reviews, Yelp, Dealer Rater etc. are some of the places where the dealer need to concentrate on. It is important to have positive reviews to demonstrate the experience a consumer will likely have when they visit your dealership.

In summary, to sell more, dealers need to have to have an effective online strategy that includes microsites, positive online reputation, inventory, content and review syndication. Automotive Advertising Network provides all this for a low monthly fee.

Call us at 732 450 8222 and we will demonstrate how AAN can help you in providing more online resources to help in the ZMOT process for a car dealer.

Google Reviews Changed

July 21st, 2011 Ananth Godavari No comments

 

Google has once again changed its position regarding reviews in Google place. It started dropping third party star count. This change is a welcome change for some dealers who have bad third party reviews but for those dealers whose reviews were better off with third party counts have to step up their game in getting reviews posted in Google Places from their Customers.

 

What can Dealers do to improve their review counts?

 

Automotive dealers need to have an in-store reputation management policy to manage Google Places. With a whole lot of smart phones on the market selling at considerably lower prices, dealers need to start using Android phones, iPhones, iPads etc. The Google Places app can be installed right on them.

Dealers can use Google Boost to spice up their PPC strategy. Boost is an up and coming strategic advantage which we have been discussing with clients.

Third party reviews are still important and will still be indexed and viewed by your prospective customers.

In-Store IRM Processes and Training

Dealers looking for direction on how to best adapt to these changes should start an in store reputation management process that include using 3G smart devices.

Dealers must set processes to identify consumers with Google accounts while they are in the dealership. 550,000 Android devices are activated a DAY and all have Google Accounts. Google empowered consumers can post reviews directly on Google Places, with their account, from a mobile device.

If you need help with in store training, processes, and strategy on reputation management, give IntelliFusion a call.

 

IntelliFusion Technologies is an Automotive SEO and IT company and AAN Reseller. For your automotive advertising needs send us a note or call us at 732 450 8222 and see how the Automotive Advertising Strategies are built for your specific needs.